An AI sales employee that knows every product you sell.
Whatever you sell, electronics, pizza, dates or perfume, it answers shoppers in their dialect, helps them find the right product among thousands, builds the cart and takes payment, all inside WhatsApp, Instagram or your website chat.
- Tested on a store catalog of 7,900+ products
- Online payment, cash on delivery, bank transfer
- Your own store, Shopify, WooCommerce, Salla or Zid
- Arabic dialects and English
What is an AI sales employee for e-commerce?
An AI sales employee for e-commerce is an assistant that sells for your store inside the chat. It searches your catalog by what the shopper actually says, recommends and compares products, adds them to the cart with the right size or flavour, works out delivery, applies coupons, and takes payment online, by bank transfer or cash on delivery. It answers only from your real catalog and stock, never from guesses.
One employee, any kind of store.
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Electronics
“I want earbuds for the gym, under 300 SAR.”
Filters by budget and use, compares the top options and explains the difference in plain words.
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Restaurants & pizza
“Two large pizzas, one without onions, delivery to Al Malqa.”
Takes the order with every modification, checks the delivery area and confirms the total.
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Dates & sweets
“A luxury dates box as a gift, around 250.”
Suggests gift boxes in budget, shows photos and arranges delivery on the right day.
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Fashion & abayas
“Do you have this abaya in black, size 56?”
Checks the exact variant in stock and offers the closest alternative when it is not.
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Perfume & oud
“Something like oud but lighter, for daily use.”
Asks a quick question or two, then recommends from your range with the reasons.
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Gifts & flowers
“Flowers to my mum in Jeddah tomorrow, with a card.”
Picks an arrangement, takes the card message and the recipient’s address.
How does it sell inside the chat?
- 01
Understands what they want
Reads the shopper’s own words, voice notes included, and asks a short question when the request is vague.
- 02
Finds and recommends
Searches thousands of products by meaning, category and price, then shows the best matches as product cards.
- 03
Builds the cart
Adds the right variant and quantity, changes or removes items on request, and applies coupon codes.
- 04
Delivery and payment
Works out the city, shipping options and fees, or branch pickup, then takes payment online, by bank transfer or cash on delivery.
- 05
After the order
Answers “where is my order?”, handles cancellations, and issues ZATCA e-invoices for Saudi stores.
Thousands of products. The right one in seconds.
Most chatbots break once a catalog passes a few hundred items. ReachMore’s agent navigates your catalog by aisle, price and meaning, so it scales from a menu of 30 dishes to tens of thousands of products. We’ve tested it on a store catalog of more than 7,900 products.
- Answers prices and availability only from your live catalog, never from memory
- Remembers what the shopper said earlier, so it doesn’t ask twice
- Suggests alternatives and similar products when something is out of stock
- Hands the chat to your team for bulk orders, complaints or anything you set
Hi, I want a luxury dates box as a gift, around 250 riyals
Lovely! Two options in your budget: the Sukkari Gift Box (1 kg) at 220 SAR, or the Mixed Premium Box with stuffed dates at 245 SAR. Want photos of both?
The mixed one. Delivery to Riyadh tomorrow?
Yes, delivery in Riyadh tomorrow is 25 SAR, so 270 SAR in total. Pay online now, or cash on delivery?
Which stores does it work with?
- Built in
Your store on ReachMore
No store yet, or selling only on WhatsApp? Add your products, variants, prices and discounts in the dashboard, or our team imports your catalog for you.
- Live
Shopify
Connect your Shopify store and the agent sells from your live catalog: stock, cart, delivery, discount codes, your own checkout link and WhatsApp order updates.
- Live
WooCommerce
Connect your WooCommerce store in about 5 minutes. The agent finds products, answers price and stock questions, builds the cart, works out delivery, sends a link to your own checkout and tells customers where their order is.
- Ready
Salla & Zid
A ready integration for Saudi stores on Salla and Zid, so the agent answers from your live catalog and your fulfilment stays as it is.
- Custom
Your app or platform
Have your own mobile app or platform? We build the AI employee into it through a custom integration, connected to your catalog and orders.
Everything an online store needs to take the order.
| Online payment | Payment links through MyFatoorah or Stripe: Mada, Apple Pay and cards. On Shopify, your own Shopify checkout. |
|---|---|
| Cash on delivery | Turn it on per store. The agent confirms the total and the address before placing the order. |
| Bank transfer | The shopper pays to your own bank account and sends the receipt image in the chat. |
| Discounts and coupons | Coupon codes, plus discounts you can limit to certain cities or payment methods. |
| Variants and options | Sizes, colours, flavours and add-ons, each with its own price and stock. |
| Delivery | Cities, shipping options and fees, or pickup from a branch. |
| Invoices | ZATCA e-invoices for Saudi orders. |
Questions you'd ask.
From a short menu to tens of thousands of products. It searches your catalog by category, price and meaning instead of reading every product, and we have tested it on a store catalog of more than 7,900 products.
Yes. It asks what the shopper needs, suggests the best matches with photos, compares options and offers alternatives when something is out of stock, using only your real catalog.
Online payment through MyFatoorah or Stripe (Mada, Apple Pay and cards), cash on delivery, and bank transfer with the receipt sent in the chat. Shopify stores use their own Shopify checkout.
No. You can sell from your own store on ReachMore: add products in the dashboard or let our team import your catalog. If you already have Shopify, WooCommerce, Salla or Zid, the agent connects to it instead.
Yes, through a custom integration. Our team builds the agent into your app or platform and connects it to your catalog and orders.
Any ReachMore plan with the Sales skill (+$79/month), which unlocks the store panel: catalog, variants, discounts, orders, shipping and payments. From the Growth plan, our team sets it up with you.
How can AI help your business? Ask our AI employee.
Message us on WhatsApp, Instagram or Messenger and tell our AI employee about your business. It explains how AI can help, answers your questions, and books an online call with our team if you want one.
It's free, and you'll see first-hand how it would talk to your customers.