Answers parent + learner questions from your KB
Programs, fees, schedules, language of instruction, accreditation, eligibility, scholarships, term dates. Cited from your handbook, not approximated from the open internet.
For education & training
From inquiry to enrolled,
in one thread.
Parents ask about your programs at 11pm. They forget for six weeks. They come back. Your team can't be in chat for the whole enrollment cycle — but the agent can. Answers from your KB, qualifies the right enrollees, books tours, and reminds families through every stage. Bilingual by default.
Set up in 10 minutes · Trained on your programs & fees · Bilingual by default
The pattern
Enrollment cycles are longer than your team's day.
Parents inquire six months before a child's start date, then forget, then come back asking the same question worded differently. Admissions teams field the same five questions a hundred times a week — fees, schedule, language of instruction, accreditation, eligibility. Evening and weekend inquiries pile up. Qualified buyers (a Year 7 parent with a clear program preference) and window-shoppers (someone "just curious") look identical in the inbox. The cycle never closes; the team just gets tired.
Parents inquire 6 months early, then go quiet for weeks
Same five questions (fees, schedule, language, accreditation, eligibility) — 100× a week
Evening + weekend inquiries pile up; admissions runs office hours
Arabic-speaking parents ask about English-medium programs in Arabic
Qualified buyers and window-shoppers look identical in the inbox
How it works
One thread, ninety days.
Inquiry → qualification → program recommendation → tour booked → docs reminder → enrollment confirmed. Each milestone reads from your KB and writes back into your CRM. The parent never restarts the conversation; the team never re-explains the same program twice.
Enrollment cycle · 1 parent, 90 days
Day 0
DM in Arabic
"Do you have an English-medium Year 7 program?"
Day 1
Qualified
Year 7 · English-medium · maths-strong
Day 3
Program suggested
2 fits sent — IB middle years + bilingual track
Day 7
Tour booked
Saturday 11am, with the Year 7 lead
Day 30
Reminder + post-tour follow-up
Docs checklist sent · transcripts requested
Day 45
Enrolled
Offer signed · Term 1 starts September
0
Inquiries
0
Qualified
0
Tours booked
0
Enrolled
What the agent does for education
An admissions counselor that never closes.
Qualifies the right enrollee
Grade level, language preference, budget tier, learning needs, target start date. The admissions team only sees families that fit a real program — not "tell me about your school."
Books tours, trial classes, info sessions
Straight into the admissions team's calendar with the right counsellor for the program. Confirmation, location pin, and a docs checklist all in the same thread.
Reminds through the long enrollment cycle
Day-before tour reminder. Post-tour follow-up with the docs checklist. Six-week-later nudge for parents who went quiet. Same agent voice, never spammy, auto-stops if the family says no.
Bilingual, parent + admissions register
Khaleeji, MSA, English — code-switches mid-message the way Gulf parents actually message about English-medium programs. Voice notes in any dialect get transcribed and answered in the same register.
Bilingual is the default
Arabic in, English out.
Or whichever the parent prefers.
The dominant scenario in Gulf education isn't English-only or Arabic-only — it's mixed. Parents send Arabic asking about English-medium programs, switch mid-sentence, and expect the school to follow. The agent does. Khaleeji, Egyptian, Levantine, MSA, English — and code-switches inside one sentence.
Same agent, same memory, same KB — across both languages and either direction.
والد
السلام عليكم، عندكم برنامج إنجليزي للسنة السابعة؟ بنتي قوية في الرياضيات
Agent
وعليكم السلام. Yes — our IB Middle Years and bilingual streams both fit Year 7. For maths-strong learners, the IB MYP route is the closer fit. أرسل لكم تفاصيل البرنامجين؟
والد
نعم please, and a school tour Saturday if possible
Agent
Booked ✓ Sat 11:00 with the Year 7 lead. Programme briefs incoming. يصلكم الموقع وتذكير قبل الموعد.
Recommended for
For institutes whose cycle is the work.
Training institutes & academies
Private K-12 admissions
Tutoring & coaching services
MBA / executive education
Language schools
Vocational & technical training
Exam-prep centers
In a real conversation
Riyadh, Sunday morning. Year 7 inquiry, English-medium track.
The mechanism above shows the visual lifecycle. Below is what the actual chat looks like — verbatim except for parent and program names.
Parent
السلام عليكم، أبحث عن برنامج للسنة السابعة. ابنتي في إنجليزي ولكن قوية في الرياضيات والعلوم.
Agent
وعليكم السلام. We have two Year 7 tracks that fit — the IB Middle Years Programme (English-medium, accredited internationally) and our Bilingual stream (50% Arabic / 50% English, follows the KSA national framework). For a maths-strong learner, families typically pick IB MYP. Want me to send the program brief for both?
Parent
Yes please. Also, what are the fees and is there a tour I can book this weekend?
Agent
Briefs are coming through now. Year 7 IB MYP fees are SAR 78,000 / year (full year, three terms); bilingual is SAR 54,000. Both include uniform and term materials; transport is optional add-on. For a tour: Saturday 11:00 with our Year 7 lead, Ms Hala — I can hold that slot if it works?
Parent
Saturday 11 works. Anything I should bring?
Agent
Booked ✓ Sat 11:00 with Ms Hala. Bring your daughter's last two school reports if available — they help us pre-place her in maths. Location pin and a reminder will land here Friday evening. أهلاً وسهلاً.
→ qualified · IB MYP track · tour booked · awaiting docs
Numbers from real Gulf inboxes
A cycle that doesn't sleep.
2s
First reply, on every channel
2
Languages, code-switching native
90 days
Spans the full inquiry → enrolled cycle
FAQ
Questions admissions teams ask.
Yes — that's the point. Upload your program briefs, fee structure, term calendar, eligibility rules, and accreditation details once; the agent reads them. It doesn't approximate from the open internet. If your school is IB-accredited and not Cambridge, it quotes accordingly. If a parent asks about a curriculum you don't offer, the agent says so honestly and points to the closest fit.
Yes. Bilingual code-switching mid-conversation is the dominant scenario in Gulf education — Arabic question, English program name, Arabic close. The agent mirrors the parent: Khaleeji incoming gets Khaleeji outgoing; English in gets English out; mixed is mixed. Voice notes in any dialect get transcribed and answered in the same register.
Yes. You define the qualifying questions for each program; the agent runs them in conversational order, scores the fit, and routes only meeting-ready families to the admissions team. Window-shoppers get useful answers (program brief, virtual tour link, intake-window dates) without burning a counsellor's time.
Upload your accreditation status and inspection ratings to the agent's KB and it answers from those records. KSA: Ministry of Education + ETEC ratings. UAE: Ministry of Education + KHDA (Dubai) and ADEK (Abu Dhabi) inspection bands. The agent doesn't pretend to know your status — it cites what's in your KB and says "I'll check with admissions" when a parent asks for something outside it.
Yes — the qualification rules adapt. For exam-prep (SAT, IGCSE, Talent Tests, IELTS) the agent qualifies on target exam, target score, intake window, and study mode (group / 1-on-1 / online). For tutoring it qualifies on subject + grade + frequency. The same engine; different intake playbook. Upload yours, and the agent uses it.
No. The agent's role is admin — answering questions from your KB, qualifying, booking tours, reminding through the cycle. It never promises grade outcomes, university admissions, or guaranteed exam scores. Those claims belong to your institute, on your terms, in writing — not to a chatbot speaking on your behalf.
Parents ask all night.
The agent enrolls all morning.
An AI employee for Gulf institutes, schools, and tutoring services. Trained on your programs & fees. Bilingual by default. Spans the full enrollment cycle. Ready in 10 minutes.