Reads the buyer's actual intent
"Something for my dad, around 500" isn't a keyword search. The agent reads the constraint, surfaces the matching SKU, and suggests a bundle with the right margin — trained on your catalog, not a generic recommender.
Conversational sales
The buyer never
leaves the conversation.
Discovery, cart, payment, confirmation, tracking — all closed where the buyer started. WhatsApp, Instagram, Facebook. No "click here to checkout." No payment-link Frankenstein across four tools. The paid order lands in your store, the receipt lands in the same thread, the tracking ping lands in the same thread.
Set up in 10 minutes · From $29/month · MyFatoorah & Stripe built in
What is conversational sales on WhatsApp?
Conversational sales means your AI employee runs the whole sale inside the chat: it answers questions, recommends products, builds the cart, takes the address and sends a payment link, on WhatsApp and Instagram. It connects to Shopify, WooCommerce, Salla and Zid stores, and customers can pay through MyFatoorah or Stripe, by bank transfer, or cash on delivery.
The friction
Every "click to checkout"
loses the buyer.
Buyers in the Gulf shop in DMs. Your product-find-and-decide moment happens inside WhatsApp — the buyer asks, the agent answers, the trust builds. Then your funnel ships them to a website checkout, a copy-pasted payment link from a patchwork of tools, or a plain bank transfer. Half don't convert. The half that do, your team chases manually — copy the order to Shopify, send the tracking link, mark the spreadsheet. The agent closes the whole loop without leaving the channel.
80%
cart-abandon rate when checkout leaves chat
12 min
your team spends per order copy-pasting
0
teams that can be in chat all night
How it works
How do you sell on WhatsApp with AI?
The agent reads what the buyer wants, surfaces the right SKU or bundle, generates a payment link through your gateway (MyFatoorah or Stripe) with the buyer's preferred method (Mada, Apple Pay, card), and posts it as a card the buyer can pay in one tap. Once the webhook confirms paid, the order writes to your store, the receipt lands in the same thread, and the tracking handoff is scheduled in the same thread.
A
I want the leather one in brown, size 42.
RM
Last two in stock. Total with shipping to Jeddah is 740 SAR. Pay here:
ReachMore Pay Secure payment · in-thread pay.rm/ord-8412
Leather satchel · brown · size 42
$197SAR 715
Same-day delivery · Jeddah
$7SAR 25
Total $204SAR 740
mada
Pay
MyFatoorah Stripe
Paid · order #4821
$204SAR 740 · Mada · 2s ago
After the close
- Receipt sent in-thread
- Order written to your store
- Tracking handoff scheduled
What the agent does in the sale
What does the agent do in the sale?
Generates a payment link in your stack
MyFatoorah or Stripe — whichever gateway you already run, accepting Mada, Apple Pay, and cards. The agent calls your provider, pulls a fresh link with the right amount and SKU, and posts the rich payment card.
Closes payment in-thread
Pay-now button lives inside WhatsApp / Instagram. Buyer never leaves the channel. The webhook flip is instant: a paid pill animates in the same conversation, a moment after the tap.
Writes the order to your store
On Shopify, the agent checks live stock, builds the cart, works out delivery, applies discount codes and sends your own checkout link. WooCommerce, Salla and Zid connect too, and your fulfilment flow stays as it is.
Handles tracking in the same thread
"Where's my order?" pings come into the same WhatsApp thread; the agent answers from your courier's webhook. "Out for delivery" pings push automatically. The buyer never opens an email.
Best fit
Which brands is it for?
Conversational sales pays off hardest in DTC categories that already convert in DMs — culturally WhatsApp-first, personalisation-heavy, occasion-driven. Where every "click to website" is a 30% drop-off you didn't have to take.
DTC fresh-food & specialty grocery
Butchers, bakeries, dates / honey / saffron, premium grocers, halal-meat brands. The WhatsApp-food-ordering pattern is real and durable across the Gulf.
Occasion gifting
Florists, chocolatiers, hampers, custom-cake bakers, gift baskets. High velocity around Eid, Ramadan, weddings, baby showers, graduations.
Niche Arabic specialty
Artisanal perfume / oud / incense, abaya / modest fashion small brands, traditional sweets, henna / bridal. Zero-website categories.
DTC beauty & personal care
IG-led, female-founded Gulf brands selling direct via WhatsApp. Personalisation-heavy, repeat-purchase.
Meal prep & weekly subscription food
Recurring orders via WhatsApp; personalisation per delivery; tight conversation tempo.
Example conversation
A Jeddah leather brand. Tuesday afternoon.
An example of a full sale in chat, from the first question to the paid order.
Buyer
I want the leather one in brown, size 42.
Agent
Last two in stock. Total with shipping to Jeddah is 740 SAR. Pay here: pay.rm/ord-8412 — delivery Tuesday.
Buyer
✓ paid
Agent
Got it — order confirmed, tracking will land here Monday morning.
Outcomes
What changes in your week.
01
Conversion lift from in-thread payment.
No "go to website" tax, no payment-link copy-paste, no manual chase. Buyers tap once and pay. Convertible carts that used to slip through DMs land as real orders.
02
No drop-off from "go to website" friction.
Mobile-first buyers in WhatsApp / Instagram never get bounced to a checkout that wasn't designed for the moment. The whole flow lives where the trust was built.
03
Order written to your store + receipt sent.
On Shopify, checkouts and cash-on-delivery or bank-transfer orders land in your store like any other order, and customers get WhatsApp updates as it moves. WooCommerce, Salla and Zid connect too, and your fulfilment flow doesn't change.
Stack integrations
Which stores and payments does it work with?
Commerce platforms
Shopify Salla Zid WooCommerce
Payments
MyFatoorah Stripe Mada Apple Pay
What can the AI employee do with a Shopify store?
Connect your Shopify store and the AI employee sells from it inside the chat. It checks live stock and prices, answers questions about sizes, colours and custom product details, builds the cart, takes the address and works out delivery, applies discount codes, and sends a link to your own Shopify checkout. For cash on delivery or bank transfer, our team can turn on orders that go straight into Shopify with the stock held. Customers can ask where their order is, and get WhatsApp updates when it's confirmed, shipped, delivered or cancelled.
FAQ
Questions you'd ask.
Yes. All four connect to ReachMore, so the agent answers from your live catalog. With Shopify, it runs the whole sale in the chat: live stock, cart, delivery, discount codes, a link to your own checkout, and order tracking. Store connections are available on plans that include integrations. If you run a custom backend, we can connect it through a custom integration.
Two gateways: MyFatoorah and Stripe. Between them you can accept the methods Gulf shoppers actually use — Mada and Apple Pay (debit / wallet), plus cards. The agent reads the buyer's preference from prior context where it has one, otherwise offers the methods your account has enabled. The merchant relationship stays with the provider directly — we don't markup their fees.
Refunds are issued through your payment provider and reflected in the same thread. The agent reads your refund / return policy from your knowledge base and only escalates the edge cases — defective product, dispute, exception requests. Standard cases ("wrong size, want exchange") get resolved without your team.
No. ReachMore is a flat subscription. Your payment provider's fees stay with your provider; we don't markup or skim. We're the agent that closes the conversation, not a payment processor.
Functionally, yes. The pay-now action opens a hosted-by-provider checkout in the WhatsApp in-app browser; for buyers on Apple Pay or Mada-enabled wallets, the entire confirmation happens without a context switch. Once paid, the buyer comes back to the same thread to find the receipt and tracking in seconds.
ReachMore is built in the Gulf and uses the strongest Arabic-language AI available. The agent reads, writes, and closes orders in Khaleeji, Egyptian, Levantine, MSA, or English — and code-switches inside one sentence when the buyer does. Voice notes get transcribed; receipt photos get OCR'd.
Sounds like your top closer.
Sells, collects, never sleeps.
Trained on your catalog. Live on every channel. Ready in 10 minutes.