For DTC e-commerce, food, and gifting brands

Sell where the conversation
already is.

Your buyers don't browse. They text. ReachMore is the AI employee that closes paid orders, recovers abandoned carts, and re-engages dormant customers — without ever leaving WhatsApp, Instagram, or Facebook. Trained on your products, your dialect, your fulfillment.

Set up in 10 minutes · From $29/month · Trained on your catalog

The pattern

Your inbox is the storefront.

DTC food and gifting brands in the Gulf live in DMs. Buyers ask if you ship to Riyadh, if it's halal, if it's vegan, what's available for Friday, and whether you have anything for Eid. They abandon carts and forget. They come back six weeks later and forget again. Your team can't be in chat 24/7 closing every one of those threads — but the agent can.

73%
of Gulf DTC inbound starts in DMs
~70%
of carts get abandoned mid-checkout
0
teams that can be in chat all night
How it works

From DM to delivery, in one thread.

Discovery, recommendation, payment, confirmation, tracking. The agent runs the whole flow inside the channel where the buyer started — Instagram DM, WhatsApp, Facebook Messenger. Your store updates as it happens. No "click here to checkout." No leaving the conversation.

Instagram DM · @yourbrand · live
A
do you ship gift boxes to Riyadh?
RM
Yes — same-day before 3pm. SAR 25 delivery. Want me to show what's available?
RM
A
the premium one — for Friday
RM
Payment link SECURE · MyFatoorah
Premium gift box 1 × SAR 480
Same-day delivery · Riyadh SAR 25
Total SAR 505
pay.rm/ord-4821
A
paid · order #4821
RM
Got it — delivery scheduled for Friday before 3pm. Tracking will land here Thursday evening.
What the agent does

Built for buyers who shop in chat.

Closes paid orders in chat

Discovery, cart, payment link — all closed where the conversation already lives. The buyer never has to leave WhatsApp or Instagram to check out.

Recovers abandoned carts

Spots a stalled cart, sends a single in-voice DM at the right moment, surfaces the payment link. Not a spam blast — one message, well-timed.

Khaleeji, Egyptian, Levantine, MSA, English

Reads, writes, and code-switches across Arabic dialects mid-sentence. Native Gulf voice — not "Arabic mode" bolted on.

Hears voice. Reads photos.

Transcribes voice notes and reads receipts, screenshots, and product photos in 30+ languages. Buyer sends a picture of what they want — agent matches it to your catalog.

Live data — stock, price, ETA

Connect Shopify from your dashboard for live stock, prices, carts, discount codes, checkout links and order tracking in the chat. WooCommerce, Salla, Zid, your ERP or database connect too. The agent never promises what isn't there.

Re-engages dormant customers

Win-back DMs, refill reminders, Eid / Ramadan launch announcements — same agent, same voice, inbound and outbound. No separate tool, no separate list.

Plugs into your stack. Catalog, payments, fulfillment.
Catalog
Shopify
Salla
Zid
Payments
MyFatoorah
Stripe
Mada
Apple Pay
Fulfillment
SMSA
Aramex
Mrsool
In-house
For brands like yours

Built for the Gulf DTC shape.

Single-decision-maker SMBs with WhatsApp-native buyers, recurring seasonal velocity, and the lifetime-customer-relationship that big-box e-commerce platforms can't replicate.

Butchers · Specialty grocers
Fresh-meat halal DTC, fishmongers, organic produce, dates / honey / saffron, premium grocers. WhatsApp food ordering at velocity.
Occasion gifting
Florists, gift baskets, chocolatiers, patisseries, custom-cake bakers. Eid · Ramadan · weddings · graduations.
Niche Arabic specialty
Artisanal perfume / oud / incense, abaya / modest fashion without checkout, traditional sweets, henna / bridal services.
Beauty · personal care
IG-led, female-founded Gulf brands selling direct via WhatsApp. Skincare, haircare, body — recommendation-heavy.
Meal prep · subscriptions
Recurring orders via WhatsApp. Personalization-heavy: dietary, portion, schedule. Renewal loops drive AOV.
Live-selling brands
IG / TikTok live commerce → WhatsApp DM → close. The conversion event already happens in chat — the agent makes it stick.
Multi-language is the default

Khaleeji, Egyptian, Levantine, MSA, English
— and code-switches inside one sentence.

Built in the Gulf and uses the strongest Arabic-language AI available. The agent reads, writes, and replies like a Gulf professional — Riyadh or Dubai register. Bilingual switching mid-conversation is native, not bolted on. Voice notes in any dialect get transcribed. Photos get described.

عندكم البوكس الذي شفته في الستوري؟ بكم؟
البوكس الذهبي — متوفر، السعر ٤٨٠ ريال شامل التوصيل. تبيه لمتى؟
for friday inshallah, can you ship to khobar?
Yes — same-day delivery to Khobar before 4pm. Want me to send the payment link?
DTC outcomes

Production numbers, not pilot ones.

1
nudge per stalled cart, then it stops.

Well-timed, in your voice, with the payment link inline.

< 2s
average reply latency.

Across WhatsApp, Instagram, Messenger, Telegram — every channel a buyer reaches you on.

30+
languages and dialects.

Khaleeji, Egyptian, Levantine, MSA, English — voice and text. Reads receipts, IDs, screenshots.

In a real conversation

Riyadh gifting brand. Saturday afternoon.

The first two lines below ship verbatim on the homepage live-feed (Instagram thread). The continuation is illustrative — what the same agent typically sends after the opener.

Buyer

do you ship gift boxes to Riyadh?

Agent

Yes — same-day before 3pm. SAR 25 delivery. Want me to show what's available?

Buyer

yes please, something for a wedding

Agent

Three that fit weddings: Classic SAR 380 · Premium SAR 480 · Royal SAR 680. Premium is the most loved — chocolates, dates, dried roses, gold ribbon.

Buyer

premium, for friday

Agent

Premium gift box · 1 × SAR 480 + SAR 25 delivery = SAR 505. Pay here: pay.rm/ord-4821 — Friday before 3pm.

Buyer

✓ paid

Agent

Got it — delivery scheduled for Friday before 3pm. Tracking will land here Thursday evening.

Same agent. Same memory. Next time this buyer messages you, the agent already knows their last order, dialect, and delivery preference.

FAQ

Questions brands ask.

Yes. Shopify connects from your dashboard with a guided setup that takes about 10 minutes. The agent then sells from your store inside the chat: it checks live stock and prices, builds the cart, works out delivery, applies discount codes, sends a link to your own Shopify checkout and tells customers where their order is. It can also message them on WhatsApp when an order is confirmed, shipped, delivered or cancelled. WooCommerce, Salla and Zid connect too, and we can plug in your ERP or database through a custom integration. Your catalog stays where it lives, so there's nothing to duplicate.

Yes. The agent generates and sends payment links directly inside the conversation — through MyFatoorah or Stripe, accepting Mada and Apple Pay. The buyer taps, pays, returns to the same thread. No "go to website" friction. Order written back to your store the moment payment clears.

Your WhatsApp number stays under your own Meta Business Manager. Your card pays Meta directly. You own the account; we just connect to it. No reseller in the message chain — no extra account-suspension risk.

ReachMore is built in the Gulf and uses the strongest Arabic-language AI available. The agent reads, writes, and replies like a Gulf professional — Khaleeji, Egyptian, Levantine, MSA, and English. Bilingual switching mid-conversation is native, not bolted on. Voice notes in any dialect get transcribed.

It shouldn't. The default playbook is one nudge per stalled cart, in your brand's voice, at a moment that respects the buyer's last activity (not 4am, not three minutes after they navigated away). If the buyer responds elsewhere — or asks the agent to back off — the recovery sequence stops automatically.

Not yet. WhatsApp, Instagram, Facebook Messenger, Telegram, and web chat are live today. TikTok and Snapchat are on the roadmap as the platforms open up their messaging APIs. If your live-selling motion ends in WhatsApp / IG DM, you're already covered.

Sounds like your top seller.
Closes orders, recovers carts, never sleeps.

Trained on your catalog. Live on every channel. Ready in 10 minutes. From $29/month.