# ReachMore — full content This file is a structured page-by-page content dump of reachmore.ai for LLM ingestion. Plain text, headings as `## URL — Title`. Auto-generated at build time from src/lib/llm-pages.ts. See [https://reachmore.ai/llms.txt](https://reachmore.ai/llms.txt) for the navigation index (short summary + categorised resource links). --- ## https://reachmore.ai/ — Homepage ### Eyebrow AI customer service for the Gulf ### Hero headline Set up in 10 minutes. Live on every channel. Working in your voice. ### Sub-headline An AI employee trained on your business, working in your firm's voice, and taking action across every customer conversation. ### Calls to action - Start free - Book a demo --- ### Mechanism — "You hired your knowledge base." ReachMore doesn't ask you to write prompts. It doesn't ask you to pick a model. It asks you to upload what your business already has — your site, your fees, your FAQs, your policies — and it does the rest. Step 01 — Upload what your business does. Drag in service descriptions, fee tables, FAQs, policy documents. Drop a website URL — ReachMore reads it. Step 02 — The system trains the agent. No prompt-writing, no AI configuration. The platform writes the prompts, optimizes the KB, and runs internal evals before anything goes live. Step 03 — Test in the dashboard. Ask the agent the hardest questions your customers send. Adjust the knowledge until it sounds right. Step 04 — Connect channels. Live in 10 minutes. WhatsApp, Instagram, Facebook today; Web Chat next. Two clicks each. Inbound from every channel gets answered the moment it lands. --- ### Capabilities Map — "Empower your AI employee with skills." Skills mapped to the customer journey from first message to repeat customer. Filter by role: Receptionist, Sales, Support, Operations. Pre-purchase phase: - Answers questions — From your knowledge base, in your voice. The foundation under every other skill. Trained on your docs, your site, your fee sheets, your policies. Cites where the answer came from. Says "I don't know" when it shouldn't guess. - Lead qualification — Qualifies before your team sees it. Runs a short qualifying conversation — budget, timeline, intent, region — and only routes hand-raisers worth your team's time. - Recommendation — Suggests the right service or package. Reads what the buyer is actually asking for and points to the SKU, plan, or service line that fits. In-purchase phase (the conversion column): - Booking — Appointments, visits, registrations. Straight into your calendar — partner call, clinic visit, site tour, class registration. Confirmation, reminders, and reschedules all in the same thread. - Sales — Closes paid orders in chat. Discovery, cart, payment link — closed where the conversation already lives. The buyer never has to leave WhatsApp or Instagram to check out. - Cart recovery — Nudges abandoned carts back to checkout. Spots a stalled cart, sends a single in-voice DM at the right moment, surfaces the payment link. Post-purchase phase: - Support — Resolves and closes tickets without your team. Order status, refunds, "where's my package", cancellations, exchanges — answered, resolved, closed. Escalates edge cases with full context. - CSAT — Records satisfaction at the right moment. Asks for the rating after the resolution — not before. Tags the thread, feeds the dashboard, learns from the bad ones. - Win-back — Reaches out before customers go cold. Reminders, win-back DMs, launch announcements — same agent, same voice, inbound and outbound. --- ### Capabilities — what it can actually do Not a chat widget. Not an FAQ bot. The end-to-end customer-facing layer of your business — read, write, decide, escalate. - Full CX funnel agents — Pre, in, and post-purchase — one agent qualifies, books, orders, and resolves. - Human-like understanding — Reads context, sarcasm, mixed intent, half-typed questions across long threads. - Live data access — Real-time stock, pricing, orders, ETAs from Shopify, Salla, Zid, ERP, or your DB. - Seamless human handoff — Escalates with full context, sentiment, and a one-line summary. No starting over. - Multi-language, including Arabic dialects — Khaleeji, Egyptian, Levantine, MSA, English — and code-switches inside one sentence. --- ### Channel strip Same agent. Every channel your buyers use. - WhatsApp — live - Instagram — live - Messenger — live - Web Chat — coming v2 --- ### Industries — "Built for the businesses that live in the inbox." Across the Gulf, wherever your customers reach you on WhatsApp, Instagram, Facebook, or web. Professional Services - Business setup & corporate services - Tax, ZATCA, VAT, accounting - Law firms - HR, Saudization, Emiratisation - Immigration & visas Healthcare & Clinics - Aesthetic & dental - Hospitals & polyclinics - Veterinary - Wellness & spa Education & Training - Training institutes & academies - Private K–12 schools - Tutoring & test prep - Language schools Multi-branch Services - Auto care & detailing - Salons, barbers, nail bars - Fitness studios & gyms - Home services - Real estate developers DTC E-commerce & Food - Butchers & specialty grocery - Florists & occasion gifting - Custom & personalized goods - Meal prep & subscriptions - Live-selling brands SaaS, Fintech & Telecom - Local SaaS platforms - Fintech & wallet apps - MVNO & telecom aggregators - Subscription businesses --- ### Inbox superpowers — "Built like a teammate, not a widget." One inbox. Every channel. Channels: WhatsApp, Instagram, Messenger, Web. Threads: 1 per customer. Reply latency: under 2 seconds. Remembers your customers. Recall: cross-channel. Retention: indefinite. Privacy: per-tenant. Hears voice. Reads photos. Voice notes transcribed. Images: OCR + understand. Languages: 30+. Sends the right thing. Picks images, PDFs, and videos from your library — visual answers, not walls of text. Does, not just talks. Books calendar slots. Refunds via your stack. Updates CRM in real-time. --- ### FAQ — "Questions you'd ask." Q: We tried a chatbot before. It gave wrong answers and we lost leads. A: The agent only answers from the knowledge you upload — never the open internet. When it doesn't know, it escalates to your team. And every change to the AI is tested before it reaches your customers. Q: Our prospects expect to talk to a human, not a bot. A: The agent handles the qualifying questions every prospect asks before they're worth your time. Your team takes over the moment a lead is qualified — same channel, same thread. The human touch isn't lost; it stops being wasted on tire-kickers. Q: We don't have technical capacity to set up an AI. A: No prompts to write. No model to pick. The system handles the training. Upload your service descriptions, fees, and FAQs. Test it in the dashboard. Connect channels. Live in 10 minutes. Q: How do you handle Arabic? A: ReachMore is built in the Gulf and uses the strongest Arabic-language AI available. The agent reads, writes, and replies like a Gulf professional — Riyadh or Dubai register. Bilingual switching mid-conversation is native, not bolted on. Q: What about WhatsApp account safety? A: Your WhatsApp number stays under your own Meta Business Manager. Your card pays Meta directly. You own the account; we just connect to it. No reseller in the message chain — no extra account-suspension risk. Q: We're not e-commerce — does this work for professional services? A: ReachMore handles the back-and-forth qualification consultancies do every day — services offered, scope, fees, documents required, timelines, eligibility. The agent learns your firm's actual playbook, not a generic e-commerce script. Q: How is this different from other AI customer-service tools? A: The system trains the AI on your business — you don't write prompts, and we don't run a services team to do it for you. You upload your business; the agent is ready. Most tools do one or the other. Q: What's the pricing? A: Tiered subscription. Same product underneath; capabilities you toggle on. Published in SAR, AED, and USD on our pricing page: /pricing --- ### Final manifesto Sounds like your team. Books, closes, never sleeps. Your AI employee. Trained on your business. Ready in 10 minutes. Free to start. --- ## https://reachmore.ai/pricing — Pricing Tiered subscription. Same product underneath; capabilities you toggle on. Published in SAR (Saudi Riyal), AED (UAE Dirham), and USD. See the pricing page for the current tiers and the capabilities included at each tier. --- ## https://reachmore.ai/trust — Trust Production-grade — not a beta. Three trust pillars: 1. Every change to your AI is tested before customers see it. Updates to your knowledge or to the agent's behaviour pass through internal evaluation before they reach a real conversation. The agent that goes live today still sounds right next quarter. 2. Your data stays in your control. Conversations stored on Google Cloud regions selected for Gulf data-residency requirements. Never packaged into an external AI's training set. 3. Built for Gulf compliance posture. PDPL (Personal Data Protection Law) alignment for the Saudi market. UAE Federal Decree 45 / 2021 alignment for the Emirati market. --- ## https://reachmore.ai/demo — Book a demo Book a 30-minute call to walk you through ReachMore on your business. No pressure to buy. --- ## https://reachmore.ai/solutions/lead-qualification — Lead Qualification Reply to and qualify inbound leads, 24/7. The agent runs a short qualifying conversation — budget, timeline, intent, region — and only routes hand-raisers worth your team's time. Everyone else gets a useful answer and a polite next step. What it does: - Asks the qualifying questions every prospect asks before they're worth your time - Scores the lead and routes the right ones to your inbox - Replies to the rest with a useful answer, never lets the thread die - Logs to your CRM with score + tags Best for: professional services, real estate, B2B SaaS, training institutes. --- ## https://reachmore.ai/solutions/appointment-booking — Appointment Booking Convert inquiries into booked slots. Straight into your calendar — partner call, clinic visit, site tour, class registration. Confirmation, reminders, and reschedules all happen in the same thread. What it does: - Reads availability live from Google Calendar / Outlook / Apple Calendar - Offers slots in chat as tappable pills - Confirms with .ics + location pin + partner number - Reminds day-of and morning-of - Handles reschedules in-thread — no portal, no phone call Best for: clinics, multi-branch services, real-estate, education, training institutes. --- ## https://reachmore.ai/solutions/conversational-sales — Conversational Sales Close paid orders in chat — payment included. Discovery, cart, payment link — closed where the conversation already lives. The buyer never has to leave WhatsApp or Instagram to check out. What it does: - Reads buyer intent and surfaces the right SKU or bundle - Generates payment links in your stack (Tabby, Tamara, Mada, Apple Pay, MyFatoorah, HyperPay) - Closes payment in-thread - Writes the order to your store (Shopify, Salla, Zid, WooCommerce) - Sends tracking + delivery confirmation in the same thread Best for: DTC food, gifting, niche retail, beauty, occasion-driven brands. --- ## https://reachmore.ai/solutions/customer-re-engagement — Customer Re-engagement Reach customers before they go cold. Cart recovery, win-back DMs, launch announcements — same agent, same voice, inbound and outbound. One nudge per stalled cart, never spam. What it does: - Spots stalled carts and sends one in-voice DM at the right moment - Runs win-back playbooks for dormant customers (refills, renewals, reorders) - Sends launch DMs to opted-in segments in your brand voice - Auto-stops when the buyer responds elsewhere or says no - Same memory as inbound — knows order history, dialect, prefs Best for: subscription brands, e-commerce at scale, education enrollment, real-estate launches. --- ## https://reachmore.ai/industries/professional-services — Professional Services For Gulf consultancies whose partners live in the inbox. Business-setup firms, tax + ZATCA practices, law firms, Saudization / Emiratisation HR consultancies. Partners only see meeting-ready leads. What the agent does for consultancies: - Qualifies inbound 24/7 in your firm's voice - Quotes scope and fees from your KB - Books partner calls into your real calendar - Hands off with full context to the right partner - Reads compliance vocabulary native: RHQ, MISA, ZATCA, GOSI, Saudization, Emiratisation, UAE corporate tax, CR, DED, free zones (DIFC, ADGM, JAFZA, DMCC) - Bilingual: Arabic dialects + English, code-switches mid-message ICPs: business setup, tax / ZATCA / VAT advisors, Saudization & Emiratisation HR, law firms, accountancy & audit, RHQ-program advisors, immigration / Golden Visa. --- ## https://reachmore.ai/industries/healthcare-clinics — Healthcare & Clinics For clinics across the Gulf — medical, dental, aesthetic, multi-branch, specialty. The agent answers questions every patient asks and books the visit, without a phone call. Admin only — clinical questions route to a clinician. What the agent does for clinics: - Answers from your clinic's KB: services, hours, prices, insurance accepted, parking, halal-certified materials - Books visits across multiple branches and clinicians - Handles re-schedules in-thread - Reads voice notes patients leave - Sends confirmations + reminders + post-visit care messages - Bilingual: Khaleeji + MSA + English Insurance vocabulary native to KSA (Tawuniya, Bupa Arabia, MedGulf) and UAE (Daman, ADNIC, Oman Insurance). Best for: medical clinics, dental practices, aesthetic clinics, physiotherapy, multi-branch chains, specialty practices. --- ## https://reachmore.ai/industries/education — Education & Training For education + training across the Gulf — institutes, schools, tutoring, MBA / cert programs, language schools, vocational. The agent answers parent and learner questions, qualifies the right enrollee, books the school tour or trial class, and reminds families through the long enrollment cycle. What the agent does for education: - Answers parent + learner questions from your KB (programs, fees, schedules, accreditation, outcomes) - Qualifies the right enrollee: grade level, language preference, budget tier, learning needs - Books school tours, trial classes, info sessions - Reminds through the enrollment cycle (1 month / 1 week before tour, then post-tour follow-up) - Bilingual by default — Arabic-speaking parents asking about English-medium programs is the dominant scenario - Hands off to admissions for the close Voice constraint: no outcome promises. The agent handles admin (qualifying, booking, reminding); learning outcomes belong to the institute. Best for: training institutes, school admissions, tutoring services, MBA / executive education, language schools, vocational training, exam-prep centers. --- ## https://reachmore.ai/industries/dtc-food-and-gifting — DTC E-commerce & Food For Gulf DTC brands — butchers, fresh-food, gifting, niche retail, beauty, occasion-driven. The agent closes paid orders in chat, recovers abandoned carts, and re-engages dormant customers — without ever leaving WhatsApp, Instagram, or Facebook. What the agent does for DTC: - Closes paid orders in chat with payment links (Tabby, Tamara, Mada, Apple Pay, MyFatoorah, HyperPay) - Reads voice notes in any Arabic dialect - Sees product photos and matches them to your catalog - Recovers abandoned carts with one well-timed in-voice nudge - Sends tracking + delivery updates - Re-engages dormant customers - Integrates with Shopify, Salla, Zid, WooCommerce Bilingual: Khaleeji, Egyptian, Levantine, MSA, English — code-switches inside one sentence. --- ## https://reachmore.ai/about — About ReachMore is built in the Gulf, for the Gulf — businesses across the Gulf that live in WhatsApp, Instagram, and Facebook inboxes. More content coming. --- ## https://reachmore.ai/contact — Contact Get in touch with the ReachMore team. Gulf offices. We reply within one business day. General: hello@reachmore.ai Sales: sales@reachmore.ai Security: security@reachmore.ai Privacy: privacy@reachmore.ai Legal: legal@reachmore.ai --- ## https://reachmore.ai/privacy — Privacy Policy Unified Privacy Policy issued by Namaa Al Mostaqbal Information Technology (operator of ReachMore / Reach More). Last updated 7 May 2026. Key points: - Who we are: Namaa Al Mostaqbal Information Technology, Dubai. Unified contact: support@reachmore.ai. - Data we collect from Customers: contact, business, billing (non-sensitive — no card data / CVV stored), usage, technical, support. - End-user data: processed on Customer's behalf as Processor when integrations are activated. Customer is Controller; Customer obtains end-user consents. - How we use data: account, subscription, billing, integrations, product improvement, support, fraud prevention, regulatory compliance. - Sharing: never sold. Shared only with connected channels, payment providers (transaction identifiers), infrastructure providers, or regulators. - Storage + retention: TLS in transit, encryption at rest. PII auto-deletion within 30 days unless regulatory retention. Conversation logs retained during subscription; 90 days post-subscription then deletion. - Roles: Reach More is Controller for Customer data, Processor for end-user data. - Bases for processing: contract performance, regulatory obligation, legitimate interests, consent. - Security: RBAC, MFA, periodic reviews, pen tests, suspicious-activity monitoring, secrets manager, code scanning. - Cross-border transfers: may use global providers with appropriate controls. - Mechanism for requests: support@reachmore.ai. - Incidents: notify competent authority / affected persons without undue delay where required. - Cookies + analytics: limited measurement tools; browser-controllable. - Children's data: platform not aimed at children; Customer responsible. --- ## https://reachmore.ai/terms — Terms of Service Unified Terms of Service for Reach More products. Binding agreement between Customer and Namaa Al Mostaqbal Information Technology. Last updated 20 May 2026. Key points: - Service: AI-powered conversational agent over messaging channels (WhatsApp, IG, Messenger). - Account: Customer responsible for credential confidentiality and all account activity. - Scope: services provided "as is"; features may change with product updates or third-party policy changes. - Subscription: monthly/annual billing, auto-renewal until cancellation. Cancellation stops future renewal only. - Trial period: may auto-convert to paid unless cancelled. - Payment: valid payment method required. No card data stored at Reach More. 30-day invoice objection window. VAT / statutory fees may apply. - AI output disclaimer: probabilistic, may include errors. Agent acts automatically without prior human review. Customer remains responsible for agent settings, content, and resulting messages/decisions. - Channel compliance: Customer obtains opt-ins, complies with channel policies, respects STOP requests. Reach More not responsible for channel-side account restrictions caused by Customer conduct. - Acceptable use prohibits: unauthorized access, infringing content, reverse engineering, unauthorized benchmarking, API misuse, illegal activities. - IP: all rights reserved by Reach More. Limited non-exclusive non-transferable revocable license to use during subscription. Feedback may be used freely. - Confidentiality: each party protects non-public info of the other. - Third parties: dependencies subject to their own terms; Reach More not responsible for outages or policy changes. - Suspension / termination: for breach, fraud risk, payment failure, or harmful use. Data retention per Privacy Policy (30 days PII; 90 days conversations post-subscription). - Warranties + liability: "as is, as available". No commercial-results guarantee. Liability capped at fees paid in prior 3 months. Indemnification by Customer for use-related claims. - Force majeure, severability, waiver, assignment provisions. - Notices: registered email / in-platform / website. Contact support@reachmore.ai. - Governing law: UAE. Jurisdiction: UAE courts.